IGdm Pro License allows you to use your License key on one machine at a time. After activating your License key the first time, If you want to activate your License key on a different computer, you need to contact us (via the contact info on the footer) in order to activate the key. This measure is put in place for security reasons to avoid people's License keys from being hijacked. Once your License key has been activated on a different computer, the previous computer will no longer have access to IGdm Pro unless the License key is added again.

Ideally, you will instantly receive an email containing your License key after you've made payment. However, in some cases, there might have been an issue during validation of your payment. If you do not receive your License key in an hour after your payment was done, please reach out to us via the contact info on the footer of this webpage.

Scheduled Messages require you to keep the IGdm Pro app running to work. This means that if you schedule a message to be sent out at 2PM and your computer is off or the IGdm Pro app is not running at 2PM, the message will not be sent until the next time you open the IGdm Pro app.

Message Reminders require you to keep the IGdm Pro app running to work. This means that if you create a reminder to alert you at 2PM and your computer is off or the IGdm Pro app is not running at 2PM, the reminder will not pop-up until the next time you open the IGdm Pro app.

The first time you launch the IGdm Pro app, it will attempt to install additional plugins required to work. The additional plugin installed is simply the Chromium browser which is needed for you to login to your Instagram account.

IGdm Pro uses your computer's own IP address when connecting to your Instagram account. The app does not route your connection through any external servers or proxies. This is very good because it means Instagram will see the same IP address that you normally use when browsing the internet from your computer. If you do specify a Proxy URL when logging through IGdm Pro, then Instagram will see the IP Address of that Proxy. Also if you're using a VPN or proxy on your computer, IGdm Pro will respect those settings.

For most users, proxy servers are not needed. Since IGdm Pro connects directly to Instagram's servers on your computer, then your IP address should not appear suspicious. However, if you are logged in to over 10 Instagram accounts simultaneously on the same computer, then you might want to consider using a unique Proxy address for each account. Please note that using the same Proxy address for all the accounts is not effective, because then they will all have the same IP, and you might as well not use a Proxy address at all.

No, automations do not run when your laptop is off or when the IGdm Pro app is closed. The app needs to be running on your computer for any automation features (like auto-replies, welcome messages, or scheduled messages) to work. This is because IGdm Pro is a desktop application that runs locally on your machine, not a cloud-based service. To ensure your automations work consistently, keep your computer on and the IGdm Pro app running. However, if you do turn off your computer, IGdm Pro will resume from whereever it left off whenever you launch the app again.

By default, IGdm Pro sends 50 messages daily. However, you can increase this limit to as high as 100 messages. Keep in mind that each message is also separated by random delay intervals to mimic human behaviour.

No, IGdm Pro is a desktop application designed to run on Windows, macOS, and Linux computers. It is not available for mobile devices (iOS or Android). The app requires the processing power and capabilities of a full computer to handle the automation features and maintain stable connections to Instagram. If you need to manage your Instagram DMs on your phone, you'll need to use Instagram's official mobile app.

If you are on the Standard Plan, then you can connect up to 3 Instagram accounts to the App. If you are on the Scale plan, then there's no limit to how many accounts you can connect. The limit will only depend on the capacity of your computer. Each logged in account is equivalent to running a browser on your computer, so if you log in 10 accounts, it is equivalent to running 10 browsers on your computer. So the larger the spec of your computer, the more accounts it can connect. You can always check your computer's task manager to see how much resources you have eaten up as you connect more accounts.

IGdm Pro automatically checks for updates when you launch the app (if you already had the App running, simply restart it to trigger the update check). When a new version is available, you'll see a notification prompting you to update (usually it takes about 2 minutes for the prompt to appear). Simply click the update button, and the app will download and install the latest version automatically. In the case where you do not see the prompt, you can manually install the latest version from the website (just visit the home page).